Digital Resources

Volkswagen Car-Net® Security and Service

Your no-charge trial is where it starts.

Bring your compatible phone and your Volkswagen together with VW Car-Net® Security and Service. This system, paired with the VW Car-Net® Security and Service app, provides a suite of security and navigational features that you can try out during your 6-month, new-vehicle trial (3 months for used and CPO) at no charge. Your trial begins on the date of vehicle purchase. So, go ahead—introduce yourself.

To start your trial at no additional charge, call (877) 820-2290 today.

Already signed up?
go to carnet.vw.com

Remote Vehicle Access

Forgot where you parked? It happens. With the VW Car-Net® Mobile App and your compatible phone, you’ll be together with your VW in no time. Locked something inside? No problem. Unlock your doors with your same mobile device. It’s that easy.

Requires VW Car-Net Security & Service Mobile Application. Compatible iPhone® and Android® devices only. Standard text and data rates apply.

Safe and Secure

If your airbags deploy during a collision, you’ll be automatically connected to VW Car-Net® Security and Service Customer Specialist who will send the appropriate help to your GPS location. Need roadside assistance? It’s readily available at the push of a button.

Requires VW Car-Net Security & Service Mobile Application. Compatible iPhone® and Android® devices only. Standard text and data rates apply.
Roadside Assistance for Volkswagen is provided by a third party.

Family Guardian

Lending your car to your teen? Set speed and boundary Alerts. If your car is driven beyond those limits, you’ll know about it. Also get text or email messages when your car reaches a destination or enters/leaves a specific geographic area. When you’re in the know, they’re good to go.

Always obey speed and traffic laws.

Diagnostics and Maintenance

Get Vehicle Health Reports through VW Car-Net® Security and Service. It’s easier than ever to know how your car is doing—and just as convenient to schedule expert service at your dealership. Want reminders for upcoming maintenance? VW Car-Net® Security and Service can do that, too.

Refer to your vehicle's warning and indicator lights for the most current diagnostic information. Always consult owner's manual for maintenance guidelines.

Verizon Telematics, Inc. is the service provider for VW Car-Net Security & Service. Available on select trims. Trial or paid subscription required. These services require vehicle cellular connectivity and availability of vehicle GPS signal; certain services may collect location information. See Terms of Service, Privacy Policy, and other details at www.vw.com/carnet. Always pay careful attention to the road, and do not drive while distracted.