Sometimes, things go bump.

A collision doesn’t just damage your car—it can wreak havoc on your life, from extra stress to scheduling hassles. Restore your vehicle (and your peace of mind) by bringing it to a Volkswagen Certified Collision Repair Facility. They’ve got the right people, parts, tools, and know-how to get the job done according to Volkswagen standards. And yours.

Find a Volkswagen Certified Collision Repair Facility:

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Safety first. And last.

Accidents may happen. Mistakes, however, can be avoided by having your car repaired at a Volkswagen Certified Collision Repair Facility. We have the right people, the right parts, the right tools, and the know-how to get the job done right and to Volkswagen standards. 

Taking your car to a Volkswagen Certified Collision Repair Facility ensures that:

  • The work will be performed by trained employees at shops that are certified to perform collision repairs on Volkswagen models.
  • All services will follow strict, mandated repair procedures per Volkswagen standards.
  • Wherever feasible, the facility will use Genuine Volkswagen Parts.
  • Employees have access to exclusive Volkswagen technical tools and repair information.
  • All vehicle warranties will be maintained.

Get back on the road with confidence.

Call Volkswagen Roadside Assistance* at (800) 411-6688 for NO-CHARGE towing of Volkswagen vehicles under the new or certified pre-owned vehicle warranty to a Volkswagen Certified Collision Repair Facility near you.
 
*Provided by Allstate® Roadside Services.

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Accident.

What to do if you're in an accident.

Collisions happen. It’s that simple. Take a deep breath and try to stay calm. You can be sure Volkswagen will be there to help you get your vehicle repaired. But first, here’s what you need to do to ensure your safety and peace of mind if you're in an accident:

  • Stop away from traffic in a well-lit place if possible.
  • Call the police and request an ambulance if you need one.
  • Gather your driver’s license, registration, and insurance info for the police, and file a report to speed up the insurance claims process.
  • Notify your insurance company and exchange info with the other driver, including name, phone number, insurance company, policy number, driver’s license, and license plate numbers.
  • If handy, use a camera phone or digital camera to take pictures of the damage.
  • Call Volkswagen Roadside Assistance* at (800) 411-6688 for NO-CHARGE towing of Volkswagen vehicles under the new or certified pre-owned vehicle warranty to a Volkswagen dealer or Certified Repair Facility near you. 

Where to go if you're in an accident.

Okay, the damage is done. Now what do you do? Insist on having your car repaired at a Volkswagen Certified Collision Repair Facility  with Genuine Volkswagen Parts. This is important for a number of reasons:

  • The work will be performed by trained employees at a shop that is certified to perform collision repairs on Volkswagen models.
  • All services will follow strict, mandated repair procedures per Volkswagen standards.
  • Wherever feasible, the facility will use Genuine Volkswagen Parts.
  • Employees have access to exclusive Volkswagen technical tools and repair information.
  • All vehicle warranties will be maintained.

Find a Volkswagen Certified Collision Repair Facility near you

*Provided by Allstate® Roadside Services.

The image above is a dramatization and does not depict what will happen in a collision. All bags will not inflate in real world collisions and if multiple bags do deploy they will be in various stages of inflating/deflating and will never be inflated at the same time.

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Know your rights.

Good to know. So you’re good to go.

It’s important to know your rights when dealing with car insurance companies. Remember, you’re allowed to take your vehicle to the repair facility of your choice. And Volkswagen makes that choice very easy with a Volkswagen Certified Collision Repair Facility near you.

  • Don’t let the claim process be carried out exclusively by the insurance company.
  • Insurance companies often recommend customers use one of their preferred repair facilities; however, insurance companies also allow you to take your vehicle to the repair facility of your choice.
  • We recommend using Volkswagen Certified Collision Repair Facilities where repairs are made according to the strict standards and specifications of Volkswagen.

Find a Volkswagen Certified Collision Repair Facility near you

Keep it Genuine. Keep it safe.

Insist on having your car repaired at a Volkswagen Certified Repair Facility with Genuine Volkswagen Parts. If you were in an accident, call for Volkswagen Roadside Assistance* at (800) 411-6688 for NO-CHARGE towing of Volkswagen vehicles under the new or certified pre-owned vehicle warranty to the facility closest to you.
 
*Provided by Allstate® Roadside Services.
The image above is a dramatization and does not depict what will happen in a collision. All bags will not inflate in real world collisions and if multiple bags do deploy they will be in various stages of inflating/deflating and will never all be inflated at the same time.