Knowing Your VW
Video resources to help you better understand your Volkswagen.
There are plenty of fine details to discover in a Volkswagen. And with Knowing Your VW, Volkswagen model (2018 or newer) owners can access a series of video resources to further acquaint themselves with these features. While you’re there, view your model’s Quick Start Guide and chat live with a Volkswagen Customer Care representative. Just visit KnowYourVW.com or download the app to get started!
go to knowyourvw.com
Quick Start Guide.
How do you make a call using voice recognition? How do you connect with myVW® App-Connect: Apple® CarPlay™ and Android Auto™? All this and more valuable information is available in your model’s Quick Start Guide—check out the digital version on Know Your VW and start making the most of your Volkswagen vehicle today.
Always pay careful attention to the road, and do not drive while distracted. Not all features available on all operating systems. Standard text and data usage rates apply. App-Connect features require compatible device, operating system, and mobile apps. See mobile device and app providers for terms and privacy.
Helpful videos and tutorials.
Once you select your vehicle model and year, the door opens to a series of instructional videos providing the information you need when you need it. This includes tutorials on pairing a compatible smartphone, making phone calls with voice recognition, streaming audio via Bluetooth®, accessing the myVW App, and navigating various additional features of your Volkswagen model.
From infotainment functionality to convenient tech capabilities, these supportive how-to’s can help you get more from your VW. Even better: They’re available right now—just follow the Know Your VW button to get started.
VW Chat. It’s live!
It’s said that conversation is a two-way street. And that’s precisely why Volkswagen is proud to offer a live-chat feature for VW owners to get the answers they need online.
Representatives are available:
- Monday–Friday, 9am to 8pm
- Saturday–Sunday, 10am to 6:30pm (EST, and excludes U.S. public holidays)
Have a specific question not covered in a manual or tutorial? Put one of our knowledgeable reps to the test. Visit Know Your VW and let’s chat.
Of course, you can always consult your VW Online Owner’s Manual for more details on just about anything relating to your model. All you need is your VIN!