Volkswagen Genuine Battery Limited Warranty

Factory replacement battery limited warranty.
Volkswagen Factory Replacement Batteries sold between June 1, 2012, and December 31, 2014:

  • Are warranted to be free of defects in material and workmanship for 24 months regardless of mileage
  • After 24 months in service, Volkswagen will absorb a prorated percentage of the battery replacement cost with the remainder of the cost to be paid by the consumer (including labor). This proration policy applies until the battery has been in service for 60 months (5 years)

Volkswagen Factory Replacement Batteries sold as of January 1, 2015*:

  • Are warranted to be free of defects in material and workmanship for 36 months regardless of mileage
  • After 36 months in service, Volkswagen will absorb a prorated percentage of the battery replacement cost with the remainder of the cost to be paid by the consumer (including labor). This proration policy applies until the battery has been in service for 60 months (5 years), after which time the customer must bear the entire cost for a new battery
*Does not apply for Volkswagen Economy 12-Volt Replacement Batteries (battery part numbers beginning with JZW).

Labor is not reimbursable in the following situations:

  • On prorated batteries
  • On wholesale purchases or installation by an independent repair facility
  • On over-the-counter purchases

Battery policy guidelines.

  • Full 100% reimbursement for parts and labor up to 36 months regardless of mileage
  • No labor reimbursement for battery replacement after 36 months regardless of mileage
  • This warranty does not apply to batteries that were placed in commercial or marine use

Defective batteries.
If the battery has a manufacturing defect (cracked, broken, shorted plates, etc.), it must be replaced.

The Midtronics battery test will only indicate whether a battery is internally defective. The battery is to be replaced with a new replacement battery of comparable capacity.

Owner’s obligations.
The owner is required to present either the unserviceable battery or the battery and the vehicle in which it has been installed, plus proof of purchase, within the warranty period, to any authorized Volkswagen dealer in the United States.

Items not covered by the factory replacement battery limited warranty.

  • Failure of the battery due to improper installation, misuse, neglect, freezing, fire, accident, low electrolyte level, or use of electrolyte other than recommended by the manufacturer
  • Batteries that are discharged or sulphated due to improper maintenance, vehicle storage, or parts storage, are not eligible for replacement under warranty
  • Use of the battery for commercial or marine purposes
  • Loss of time, inconvenience, loss of use of the vehicle, or other consequential damage
  • Battery testing, if the battery is not defective. The owner would be responsible for the cost of having the battery tested

Volkswagen Economy Battery Limited Warranty

Factory replacement battery limited warranty (for battery part numbers beginning with JZW).
Volkswagen Factory Replacement Batteries sold as of January 1, 2015:

  • Are warranted to be free of defects in material and workmanship for 12 months regardless of mileage
  • Labor is not reimbursable in the following situations:
    • On wholesale purchases or installation by an independent repair facility
    • On over-the-counter purchases

Battery policy guidelines.

  • Full 100% reimbursement for parts and labor up to 12 months regardless of mileage
  • No labor reimbursement for battery replacement after 12 months regardless of mileage
  • This warranty does not apply to batteries that were placed in commercial or marine use

Defective batteries.
If the battery has a manufacturing defect (cracked, broken, shorted plates, etc.), it must be replaced.

The Midtronics battery test will only indicate whether a battery is internally defective. The battery is to be replaced with a new replacement battery of comparable capacity.

Owner’s obligations.
The owner is required to present either the unserviceable battery or the battery and the vehicle in which it has been installed, plus proof of purchase, within the warranty period, to any authorized Volkswagen dealer in the United States.

Items not covered by the factory replacement battery limited warranty.

  • Failure of the battery due to improper installation, misuse, neglect, freezing, fire, accident, low electrolyte level, or use of electrolyte other than recommended by the manufacturer
  • Batteries that are discharged or sulphated due to improper maintenance, vehicle storage, or parts storage, are not eligible for replacement under warranty
  • Use of the battery for commercial or marine purposes
  • Loss of time, inconvenience, loss of use of the vehicle, or other consequential damage
  • Battery testing, if the battery is not defective. The owner would be responsible for the cost of having the battery tested

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